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Technical FAQs

Please make a selection from the following:

System Requirements and Operation FAQs
1. What are the minimum requirements needed to run Javatrax and operate the Tritone Music Series?
2. What materials are required before a student can begin the course?
3. Will Javatrax work on a network system?
4. What kind of musical instrument do I need?
5. How do I hook up my musical instrument to my computer?
6. What kind of MIDI cable do I use?
7. How do I setup my audio so that I only hear myself and not disturb others?
8. Why do I need the Shockwave, Flash and Quicktime plugins loaded on my computer?

1. What are the minimum requirements needed to run Javatrax and operate the Tritone Music Series?

PC
List Button Windows XP, Vista, or Windows 7; Mac OSX 10.3+
List Button 500 MHz Pentium (or higher)
List Button 128 MB RAM (or higher)
List Button 20 MB Free Hard Drive Space
List Button 16-bit compatible Sound Card with General MIDI support

For Internet
List Button 56k modem (or higher)
List Button Microsoft IE 5.0 (or higher)
List Button Plugins: Macromedia® Shockwave® 8.5, Macromedia® Flash® 6.0, Apple® Quick Time® 4.0 (or higher)

Hardware
List Button General MIDI keyboard or piano
List Button Joystick to MIDI or USB to MIDI connector cable
List Button Y Cable: 1/8" stereo plug to dual RCA plugs (optional)
List Button Headphones (optional)

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2. What materials are required before a student can begin the course?

List Button Tritone Student Number
List Button Tritone Password
List Button URL to download Javatrax 1.0 (sequencer software): http:/tritone.net/setup
List Button General MIDI instrument with the following features: minimum 61 notes, full sizekeys, touch sensitive or weighted key action, General MIDI.
List Button Joystick to MIDI connector cable or USB to MIDI connector cable
List Button Y Cable: 1/8" stereo plug to dual RCA plugs
List Button Headphones (1/4 jack)

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3. Will Javatrax work on a network system?

No, Javatrax will not work on a network system. It must be loaded on each individual computer. The Tritone Music Series, however, can be accessed through Explorer on a network.

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4. What kind of musical instrument do I need?

Any General Midi instrument may be used with the Tritone Music Series. We recommend using either a 61-note keyboard or an 88-note digital piano.

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5. How do I hook up my musical instrument to my computer?

You will need either a MIDI to Joystick or MIDI to USB Connector Cable. For more information please refer to page 8 in the Setup and Installation Guide.

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6. What kind of MIDI cable do I use?

You will need either a MIDI to Joystick or MIDI to USB Connector Cable.

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7. How do I setup my audio so that I only hear myself and not disturb others?

If your musical instrument has audio inputs then you will be able to direct the audio from the sound card through your instrument. With headphones plugged into your instrument, you will hear the audio from the course plus your instrument. One end of the audio cable will have to plug into the OUTPUT jack of your sound card and the other end of the cable will have to plug into the INPUT jack(s) of your musical instrument. You should be able to get an audio cable at your local Audio Store. For more information please refer to page 12 in the Setup and Installation Guide.

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8. Why do I need the Shockwave, Flash and Quicktime plugins loaded on my computer?

You need the Shockwave, Flash and Quicktime plugins loaded on your computer in order to interact with the multimedia instruction and activities and view the movies with in the course.

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Tritone Courseware FAQs
1. How do I login to the course? As a Student? As a Teacher? As A Director?
2. Why doesn't Javatrax open when I click on the sequencer button in the course?
3. How do I access the Student Progress Report within the course?
4. How do I access My CD Player within the course?
5. When Javatrax evaluates the expression of a song why does it always mark wrong?

1. How do I login to the course? As a Student? As a Teacher? As A Director?

1. Double click the Tritone Music Series icon on your desktop.
2. Click on the Course Login button located in the menu on the left-hand side of the home page. This will take you to the Login page.
3. Each person whether they are a student, teacher or director will have a login number and password. Enter your login number and password in the text boxes provided and click on the button labeled "Click here to Login". Please note: Parents can use their child's login number and password.
4. This takes you the Tritone Menu page. Click on the Tritone Music Series icon to enter the course menu page.
5. Select the course you are registered from the Tritone Music Series Course menu pull-down and press "Go".
6. Click on "Start Course" to enter the course or click on "Orientation" to watch the orientation movie.

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2. Why doesn't Javatrax open when I click on the sequencer button in the course?

If Javatrax isn't in "standby" mode, then it won't open when you click on the sequencer button in the course. When you double click on the Tritone Music Series icon on the desktop, Javatrax will open and sit in Standby mode on your task bar.

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3. How do I access the Student Progress Report within the course?

To access the Student Progress Report, click on the Information button at the top of the tool bar. A page will open up with list of topics you can visit. Click on the Student Progress Report link and it will take you to the Student Progress Report.

You can also access it by clicking on the CourseWatch icon on the Tritone Music Series Menu page.

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4. How do I access My CD Player within the course?

To access My CD Player, click on the Information button at the top of the tool bar. A page will open up with list of topics you can visit. Click on the My CD Player link and it will take you to the login page of My CD Player. You can also access it by clicking on the My CD Player icon on the Tritone Music Series Menu page.

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5. When Javatrax evaluates the expression of a song why does it always mark wrong?

Make sure that the touch sensitivity on your instrument is set to "heavy" or at a level where there is maximum range for dynamic control.

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Javatrax 1.0 Evaluation Sequencer FAQs
1. How do I install Javatrax onto my computer?
2. Why does Javatrax have to be in Standby mode?
3. How do I turn off the MIDI Local Control so that I don't hear over lapping sounds when I play my instrument?
4. How do I set my musical instrument to General MIDI mode?
5. When I play a song in Javatrax why do all the parts play with the piano sound?
6. How do I configure the MIDI setup of my instrument for Javatrax?

1. How do I install Javatrax onto my computer?

Double click on the JTSetup.exe file that you down loaded and follow the instructions.

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2. Why does Javatrax have to be in Standby mode?

It is necessary to have Javatrax in "standby" mode because when you click on the sequencer button in the course, it will send a message to Javatrax to open up.

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3. How do I turn off the MIDI Local Control so that I don't hear over lapping sounds when I play my instrument?

This is a MIDI function so you will have to go into your MIDI settings of your instrument and find the Local Control function. Some instruments have a global local control setting while others allow you to set local controls for individual midi channels. Regardless of the system, the local control must be set to OFF. Please refer to your instrument owner's manual for more information.

For instructions on how to set the MIDI Local Control on the Panasonic sx-KC200 please refer to page 10 in the Setup and Installation Guide.

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4. How do I set my musical instrument to General MIDI mode?

This is a MIDI function so you will have to go into your MIDI settings of your instrument and find the General MIDI function. The General MIDI mode must be set to ON. Some musical instruments have the General MIDI mode automatically assigned to ON when you turn on the instrument. Please refer to your instrument owner's manual for more information.

For instructions on how to set the MIDI Local Control on the Panasonic sx-KC200 please refer to page 10 in the Setup and Installation Guide.

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5. When I play a song in Javatrax why do all the parts play with the piano sound?

If all the parts of your song play in the piano sound, that means you haven't set your instrument to General Midi.

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6. How do I configure the MIDI setup of my instrument for Javatrax?

The very first time you launch Javatrax, a MIDI setup window appears. Configure the MIDI IN and MIDI OUT settings and then press OK. If you are using a digital piano then you will want to configure the settings for your sound card otherwise configure the settings for your instrument.

To change your MIDI IN and MIDI OUT settings, go to Start >Programs >Javatrax and click on MIDI Setup. Configure the MIDI IN and MIDI OUT settings and then press OK.

For more information please refer to page 13 in the Setup and Installation Guide.

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CourseWatch Course Management System FAQs
1. What can I do in CourseWatch?
2. How do I login to CourseWatch?
3. How do I create a class?
4. How do I add a student and assign them to a class?
5. Why do I get an invalid login?

1. What can I do in CourseWatch?

As a Student…
There are a number of things you can do in CourseWatch as a student. You can login and track the areas of the course you have completed, view your marks on each activity and listen to your last performance and view your review and summary results in the Completed Activity section. A student can only view his or her own progress.

As a Teacher…
There are a number of things you can do in CourseWatch as a teacher. A teacher has full control over their class set up and student assignment. Teachers also have the flexibility to allow students access to certain areas of the course. As a teacher, you can login and monitor the progress of each individual student or each class within the course. You can view student marks on each activity and listen to their last performance and view their review and summary results in the Completed Activity section. Teachers can also generate various statistics and reports. A teacher can only view his or her own student's progress.

As a Director…
There are a number of things you can do in CourseWatch as a director. A director is responsible for signing up teachers in CourseWatch. They can do everything a teacher can do. A director can view the progress of all the students in his or her school.

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2. How do I login to CourseWatch?

You can login to CourseWatch either by clicking on the Student Progress Report link via the Information button within the course or by selecting the CourseWatch icon on the Tritone Music Series Menu page.

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3. How do I create a class?

First of all, only teachers and directors can create classes. Click on the button at the top of the page labeled Classes. Fill in the information on the page and press the Save button.

For more information please refer to the CourseWatch User Guide for the Director or Teacher.

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4. How do I add a student and assign them to a class?

First of all, only teachers and directors can add students. Click on the button at the top of the page labeled Students. Next click on the button at the top of the page that says Add. On this page you type in the student's name, assign them to a course or specific area of the course, select the class that the student belongs to, and set the password preferences. After all the information is completed, press the Add New Student button.

For more information please refer to the CourseWatch User Guide for the Director or Teacher.

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5. Why do I get an invalid login?

You either entered your student number or password incorrectly or you are not registered into the course.

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JAVA Technical FAQs
1. The software needs a Java Runtime Environment installed on my computer to run. Where do I get that, and what version do I need?
2. When I try and start Javatrax I receive the following error: "No JVM can be found on your system", followed occasionally by additional diagnostic information. What does this mean?
3. When I try and start Javatrax I receive an error that says "The JVM could not be started". What do I do?
4. When I try and start Javatrax I receive an error about the file MSVCR100.dll not being found. What do I do?

1. The software needs a Java Runtime Environment installed on my computer to run. Where do I get that, and what version do I need?

The Javatrax software is written in Java, and needs a Java Runtime Environment (JRE) installed on your computer in order to work. You can download a JRE from Oracle's website. You do not need to install a Java Development Kit, which is also available from that page -- you need only the JRE. It is highly recommended to download and install the most recent available JRE.

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2. When I try and start Javatrax I receive the following error: "No JVM can be found on your system", followed occasionally by additional diagnostic information. What does this mean?

Chances are you do not have a JRE installed on your machine, or that the JRE is broken or corrupt. Downloading and installing the most recent JRE available from Oracle's website should fix this problem.

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3. When I try and start Javatrax I receive an error that says "The JVM could not be started". What do I do?

Chances are you do not have a JRE installed on your machine, or that the JRE is broken or corrupt. Downloading and installing the most recent JRE available from Oracle's website should fix this problem.

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4. When I try and start Javatrax I receive an error about the file MSVCR100.dll not being found. What do I do?

The full error looks something like this: "The application has failed to start because MSVCR100.dll was not found. Re-installing the application may fix the problem." The Javatrax application in fact does not need to be re-installed, but you do need to install that missing file. MSVCR100.dll can be installed on your computer by installing the "Microsoft Visual C++ 2010 Redistributable Package", which can be downloaded here: http://www.microsoft.com/download/en/details.aspx?id=5555. Once this package is installed, you will be able to start Javatrax.

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